Customer Support

Build Your Own Intercom Alternative

Conversational customer engagement and support platform. You're paying ~$8,880/year for a team of 10. What if you owned it?

Reap analyzes Intercom, extracts every feature, finds competitors, and generates a phased build plan with AI-ready implementation prompts.

What Intercom does

Every feature below can be part of your custom build. You decide what matters -- skip the rest.

Live chat and messaging
AI chatbot (Fin)
Help center and knowledge base
Inbox for team collaboration
Product tours and onboarding
Customer data platform
Outbound messaging campaigns
Reporting and analytics

Why teams look for Intercom alternatives

These are the reasons people start searching for “Intercom alternative” in the first place.

One of the most expensive support tools — $74/seat/mo at the Essential tier

Pricing model changes frequently, making budgeting unpredictable

Resolution-based AI pricing means costs scale with volume

The real cost of Intercom

SaaS subscriptions compound. A custom build is a one-time investment that pays for itself.

Keep paying Intercom

Per user/month$74.00
Team of 10/year$8,880
3-year total$26,640

Build your own

Estimated build cost~$7,104
Annual maintenance~$888
3-year total~$8,880

Save ~$17,760 over 3 years
Estimates based on a team of 10. Actual costs vary by scope and complexity.

How Reap works

Analyze

Reap scrapes the product, extracts features, pricing, and competitive landscape.

01

Prioritize

Mark what you actually need — must-haves, nice-to-haves, and features to skip.

02

Build

Get a phased blueprint with AI-ready prompts. Ship phase one in days, not months.

03

Comparing options? See what it takes to replace these other customer support tools too.

Ready to stop paying for Intercom?

Get a detailed blueprint with AI-ready prompts. Build exactly what your team needs -- nothing more.